Coordinated Systems, Inc., (CSI) established in 1972, has thrived on building high-quality, long-term relationships with customers and partners.
CSI’s flagship product, Virtual Observer (VO), is a call recording and quality assurance solution for call centers. VO supports Avaya, Cisco, ShoreTel, Nortel, and many other leading phone systems. VO's recording methodologies include selective recording for quality and training and 100% call logging for compliance, liability or verification recording. VO provides an extremely high value to price and tremendous customer satisfaction
