Calabrio, Inc. develops and markets Calabrio One™, a comprehensive suite of customer interaction and contact center management software that's easy to implement, use and maintain.
Calabrio One is flexible, providing product bundles and add-ons that make it easy for customers to purchase the applications that are right for them today, and integrate those that suit the needs of their business tomorrow. Calabrio One was designed in a unique Web 2.0 architecture that allows contact centers to easily integrate new applications and features as their business needs evolve and mature. Workspace tools are easily optimized for each user, whether it's an agent, supervisor, manager, knowledge worker or an executive.
Calabrio has 22 years of combined product development experience. Calabrio distributes its software through channel partnerships and an OEM relationship with Cisco, and has installed software on more than 715,000 desktops. Calabrio is a member of the Cisco Developer Network (CDN), and a gold member of the Avaya DevConnect program.