ComputerTel - quality monitoring systems provider for call centres and contact centres. Products include Voice & call recording, VOIP IP & PC screen recording solutions to distributors and end users.
ComputerTel is an adaptable and flexible telecommunications company specialising in the supply of Voice, Call Recording and monitoring and Quality Monitoring Agent Evaluation Software, along with a first class maintenance and after-care service. Apart from a well established and traditional trunk or handset voice recording range, ComputerTel also offer VOIP and IP recording solutions. Additional products offered by ComputerTel are a business analytical tool called Wrap-Up Manager, web-based E-learning, workforce management and PC Screen recording. All ComputerTel Voice Recording and Quality Monitoring systems have been designed to improve call quality and productivity within the Call Centre and Contact Centre markets as well as finacial insitutions, trading floors, local government and emergency services.
